Senior Executive Technical Writer (M07) – Machine Division

Posted time March 3, 2025

A. Position: Senior Executive Technical Writer (M07 or M08) – Machine Division.

We have an opportunity for a reliable individual with a passion for accuracy. We offer stable and professional work environment.

Location: Factory at Tarapur MIDC, Boisar, Dist. Palghar, Maharashtra.

About Custom Capsules Pvt. Ltd.

We are the Head Office & Global Manufacturing Site of Torpac Inc. of USA, a world leader in Empty Hard Gelatin Capsules for large animal health (3ml-110ml), pre-clinical studies (0.004ml to 10ml) and for use in medical devices.  Our Machine Division manufactures laboratory scale Pharma machines. Over 95% of our sales are North America, the EU & Japan. Please visit our website www.customcapsules.com

As part of Torpac Inc. we have our own Sales & Distribution centers in USA and Europe. Please visit: http://www.torpac.com and www.profiller.com for details on our products.

There are ample growth opportunities for right candidate.  We offer the personal culture of a small unit [55+ management; 200+ workmen (Permanent & Contract)] with the professionalism of an international company.

You must be:

  1. Diploma Mechanical or Graduate / Post Graduate in Science / Pharma (English medium with convent schooling preferred).
  2. Having 8+ years of product documentation experience. Preferably from Pharmaceutical / Medical device / FMCG / Food manufacturing industry.

 

Your Job Responsibilities:

C1. Principal thrust area:

  1. To prepare Manuals, Instructions, and Video Scripts for CCPL products explaining how to use them.
  2. Coordinate for work with Factory Team in India & Sales Team in USA and outside photographer / videographer.

 C2. Key Deliverables:

  1. Understand product functions to prepare or upgrade high quality operating Manuals, Instructions, & Videos (documentation) to align with world-class standards, enhancing clarity, readability, and user-friendliness for international customers.
  2. Validation of the documentation individually in front of the product from the users’ perspective.
  3. Verify documentation with technical and non-technical associates to check whether it is clear and easy to understand. Update them based on feedback.
  4. Ensure alignment of text with photos and use of consistent terminology. Use correct grammar and spelling.
  5. Coordinate and supervise Photography and Videography by professionals. Should be able to do basic photography and video shooting. Should be able to do basic photo and video editing or willing to learn same.
  6. Write scripts for videos and get videos made for new & existing products.
  7. Timely update the style guide and follow for consistency in documentation.
  8. Work in collaboration with documentation and marketing associates at our USA office.
  9. Explore the latest trends in documentation and collaborate with third-party experts.

 

D. Competencies:

D1. Technical Competencies:

  1. Competent in Technical Content writing.
  2. Good in planning & prioritizing work.
  3. Quick learner for understanding the equipment functions.
  4. Photo/Video capturing and editing experience required.
  5. Knowledge of end-user documentation / product documentation / technical documentation/Video Documentation. Experience in product documentation for overseas products is added advantage.

D2. Behavioral Competencies:

  1. Attention to detail and a desire for perfection.
  2. Self-driven with expertise in product description skill.
  3. Logical thinking and organized thoughts.
  4. Cross Functional Team Working Skills.
  5. Quality and Service Orientation.
  6. Delivering Consistent Results.

E. Reporting & Responsibility:

Position Reports to: Manager – Techno Commercial Manager (M05)

Reportees to this Position: Officer – Technical Writer (M11).

F. Job Location:

Tarapur MIDC. Tarapur MIDC, Boisar, Dist. Palghar, Maharashtra.

a) Preference will be given to candidates in Tarapur/Boisar area or willing to relocate.

b) Candidates (Mumbai/Western Suburbs on case to case basis) who can work on-site a minimum of 4 or more days/week will be considered.

c) For outstation bachelors, company provides a subsidized bachelor’s flat with a cook. For outstation families, company provides subsidized accommodation in company owned buildings. Relocation allowance is offered.

d) Tarapur- Railway station Boisar takes 1.5 hrs. by train from Borivali Station or by road via Western Express Highway.

e) Suburban local trains direct from Churchgate to Boisar Railway station available.

 G. What’s in it for You:

  1. Opportunity to be part of a growing organization offering niche products to Global Pharma industry.
  2. Opportunity to work at Head Office location.
  3. Intimate small company culture with MNC professionalism.
  4. Company value programs TrANSSCEnD.
  5. Employee events like festival celebrations, family fun events etc.
  6. Five days working (alternate weeks).
  7. Medical Insurance for your immediate family.
  8. Opportunity to work closely with US Director.